If you have been impacted by the hurricanes in Florida, Tennessee, Virginia, Louisiana, North Carolina, South Carolina, Georgia, or tropical storms in Pennsylvania, reach out to us for assistance at help@roadrunnerfinancial.com or live chat us via intercom in the bottom right of your screen.

How to apply for a Hardship Extension

To apply for a hardship extension, visit portal.octane.co and navigate to “Manage Loans”. Click the “Request Extension” button and complete all the required details for your request. Once you’ve submitted the form, a real-time decision will be displayed, which will inform you whether or not the extension was approved or declined.