To apply for a hardship extension, visit portal.octane.co and navigate to “Manage Loans”. Click the “Request Extension” button and complete all the required details for your request. Once you’ve submitted the form, a real-time decision will be displayed, which will inform you whether or not the extension was approved or declined.
If you have been impacted by the hurricanes in Florida, Louisiana, North Carolina, South Carolina, or tropical storms in Pennsylvania, reach out to us for assistance at help@roadrunnerfinancial.com or live chat us via intercom in the bottom right of your screen.